This privacy policy explains how Lens Legacy handles personal data when you contact us, request event photography services, or use the website. It is written to help you understand your choices, your rights, and how verified requests are handled.
You may have rights to know what we hold, correct inaccurate information, ask for deletion in appropriate cases, object to certain processing, or request a copy of your data. We assess each request in light of the legal basis, the service context, and any retention duty that applies.
To protect your data, we handle rights requests through a verified request process. If a request is complex or incomplete, we may ask for clarification before responding. When a request cannot be fully granted, we will explain the reason in general terms where appropriate.
Inquiry and booking records are retained for the period needed to manage the request, complete the service, and address follow-up matters. Technical logs are kept for security and operational purposes and are removed or anonymized when they are no longer needed.
If we make material changes, we will update the policy text on the site and may use reasonable notice where appropriate. The version in effect is the one published at the time you review the site.
Depending on how you use the site, we may process your name, email address, phone number if you provide it, inquiry message, shoot requirements, preferred date, and session details. We also process limited technical data such as server request metadata and browser or device information.
We receive personal data when you submit a contact form, send an email, call us, or take part in a planning call. Technical data is collected through normal website operation and security logs.
We use only essential cookies needed for site operation and cookies that store privacy preferences. At present, we do not confirm the use of analytics or marketing cookies.
You can manage cookies through your browser settings and, where available, through on-site preference controls. If you disable essential cookies, some parts of the site may not function as intended.
Data processing overview
We use personal data to answer inquiries, review event details, prepare quotes, confirm bookings, manage communication, deliver the agreed photography service, provide private gallery access or delivery, maintain website security, and meet legal or accounting obligations where applicable.
Where we use external partners to support contact handling, hosting, or technical maintenance, they receive only the information needed to perform their role. We do not confirm broader sharing for advertising or analytics purposes.
Personal data may be shared with public authorities when required by law, with professional advisers where needed for compliance or dispute handling, and with service providers that support website operation, communication, or technical delivery. Any disclosure is limited to what is necessary for the relevant purpose.
Where the GDPR applies, we process personal data on a lawful basis appropriate to the purpose, such as responding to an inquiry, preparing a booking, meeting legal obligations, or protecting the security and integrity of the website and services.
Where applicable, you may request access, correction, deletion, restriction, objection, or portability of your personal data. You may also withdraw consent where processing is based on consent. Some requests may be limited by legal obligations or by the need to retain information for legitimate business or compliance reasons.
Use the contact details below for privacy questions or verified requests.
